FAQS

questions

Table of Contents

1) Why do I need to download the Spiideo app through CineSports?

CineSports is the U.S. partner of Spiideo. We work directly with Spiideo to provide their technology directly to the U.S. consumer. CineSports provides this amazing video tool to youth athletes for player development, recruiting, and memories to last a lifetime by installing the Spiideo system at youth complexes and arenas around the country.

2) How much does it cost?

a. View our pricing table here to see our pricing for youth athletes.
b. Colleges/pro teams please contact us for more information or request a demo.

3) How does it work?

Ultra 4K video cameras are installed and fixed at a field/arena. Video stitching creates a virtual panorama that captures every square in of the playing surface. All recording, sharing, analyzing is done from the convenience of an iOS device. No cameraman, no files, no hassle. Never miss a play again! The mobile/iPad recording feature allows you take use Spiideo at facilities and complexes without Spiideo cameras. You can click here to learn more about the awesome features.

4) What do you mean by storage hours?

For youth athletes, when you subscribe as a CineSports customer, you have a limited number of cloud storage hours on the app (starts at 25 hours). All video recordings are stored on the cloud, even mobile/iPad recordings taken from your iOS device! If you are close to the storage limit, you can easily upgrade or delete recordings you no longer need.

For pro and college teams, the subscription and storage hours vary. Please contact us today for pricing and information,

5) What’s the difference between Ultra 4K and mobile recording?

The Spiideo app allows you to view recordings from a 4K Spiideo installed field/arena AND/OR from an iOS mobile device.

a. The INDIVIDUAL BASIC plan allows customers to import Ultra 4K footage from CineSports locations AND mobile/iPad recordings made by other users.
b. The INDIViDUAL PRO plan allows you to import Ultra 4K footage, mobile/iPad recordings made by other users AND make and share recordings from your iOS device.

6) Can I upgrade my plan?

Yes, you can upgrade to get more storage hours (starts at 25 hours). If you are on the BASIC plan you can upgrade to PRO to get access to the mobile recording feature. Contact us directly to upgrade your plan by emailing info@cinesports.tv.

7) How long do my games/training stay on the app?

Games will remain on a subscribers account for the length of the subscription. We currently offer 3 month or 12 month subscriptions. If you unsubscribe from the app, there is a possibility that recordings could be deleted.

8) How can I share my footage with a team or coach?

The League Exchange feature makes it incredibly easy to share mobile recordings with teammates and college coaches. Simply click the League Exchange icon when starting a recording and select CineSports League. This will allow other users to access this recording and copy instantly into their account.

9) Who else uses the Spiideo app?

Customers include European professional sports team including top soccer clubs such as Benfica and Malmo. Currently Spiideo is being used in 5 different countries for an array of sports. In the U.S.A. top college programs using the service include:

University of Virginia Men's and Women's Soccer
University of Virginia Men's and Women's Lacrosse
University of South Florida Men's and Women's Soccer
Virginia Commonwealth University Men's and Women's Soccer
University of Maryland Men's and Women's Soccer
Columbia Men's Soccer

Spiideo arenas/complexes will soon be coming to a place near you! CineSports plans to install Spiideo systems around the country to benefit youth athletes. FutsalRVA based out of U-Turn Sports Performance Academy in Richmond, VA is the first youth complex in the U.S. with a Spiideo enabled arena for their aspiring youth athletes.

Contact us today to bring Spiideo to your club/complex!

10) How do I download the app?

The Spiideo app is currently only compatible with iOS mobile devices. Search for "SPIIDEO" in the app store and download the app for free (tutorials here).
PLEASE NOTE:
In order to receive recordings on your iOS device, you must buy a BASIC or PRO subscription (see pricing). Once purchased, you will have access to import recording from Spiideo enabled fields/arenas and mobile recordings from other users.
If you have an android and would really like to use this product, please contact us and we will give you an update on the android version.

11) How can I get live access to a game or training?

Once you have downloaded the app and subscribed to the service you can import games or training LIVE as they happen! If you are using the mobile/iPad, you can watch it live just like Facebook or Instagram live.
PLEASE NOTE:
Live access will vary per facility or complex depending on the internet speed or on the LTE connection. In cases where recordings are not live, they will be available as soon as they buffer to the cloud (1-12 hours).

12) I don’t have an iPad or iPhone, what should I do?

Spiideo currently only offers subscriptions on iOS mobile devices. Video footage can be captured on the Spiideo system and viewed on other devices including desktops, laptops etc. If you are interested in getting raw footage for an athlete and do no have an iOS mobile device, please contact us today or check out our events here.

Here is a list of iOS devices that you can use Spiideo with:

 iPhone 5 and ALL newer models

iPad Air, iPad Air 2, iPad mini 2, iPad mini 3, iPad Mini 4, iPad Pro 12.9, iPad Pro 9.7 and ALL newer models

13) Why is a Spiideo mobile/iPad recording better than other options?

a. Takes up no space on your device
b. Live Streams to the cloud
c. Powerful features available such as screen recording for clipping plays in seconds
LIVE CUSTOMIZER
We are a new creative studuio. veritatis, eosquiso uam asperi oresipsum itaque dignissimos reprehen derit. non quos ratione ipsa facilisis. Vivamus dapibus rutrum mi ut aliquam. In hac habitasse platea dictumst. Developing websites has always been our passion and main goal since we started the company. Branding, packaging, leave all that to us, we promise to make your brand stand out in the crowd.
1.
BEAUTIFUL & ELEGANT
We are a new creative studuio. veritatis, eosquiso uam asperi oresipsum itaque dignissimos reprehen derit. non quos ratione ipsa facilisis. Vivamus dapibus rutrum mi ut aliquam. In hac habitasse platea dictumst. Developing websites has always been our passion and main goal since we started the company. Branding, packaging, leave all that to us, we promise to make your brand stand out in the crowd.
2.
STUNNING DESIGNS
We are a new creative studuio. veritatis, eosquiso uam asperi oresipsum itaque dignissimos reprehen derit. non quos ratione ipsa facilisis. Vivamus dapibus rutrum mi ut aliquam. In hac habitasse platea dictumst. Developing websites has always been our passion and main goal since we started the company. Branding, packaging, leave all that to us, we promise to make your brand stand out in the crowd.
3.